QUICK TAKE: Really bad service with food that is unremarkable. I won't be back.
If there's one thing Yakima has way too many of it's Mexican restaurants, but I figured I should give this one a chance being a new addition the the Glenwood Square complex on 51st and Tieton. Plus it had been quite a while since I have had any mexican food.
The first thing I noticed as I walked through the door was I was the only customer. This wasn't necessarily that bad of a sign because Glenwood Square seems to have trouble drawing in a lot of people and keeping business there from what I have seen. at least this is what I tried to tell myself when asked to sit anywhere I would like, even though it was durring lunch hour.
The atmosphere was awkwardly unpleasant with open cafeteria-like seating and two large speakers up on stands at one end of the room with a small karoke machine at the other.
The waitress did not have any idea what I was asking when I asked if they used lard in the refried beans. She looked at me as if I were from another planet speaking a strange language so I decided I better just ask for rancho beans. Why on earth someone would open a restaurant on the west side and hire a waitress that can't understand enough english to take a simple order is completely absurd.
I ordered a bean and rice burrito with tomato, onions, lettuce, and guacamole. I recieved my burrito without guacamole and filled with refried beans and chorizo.
The presentation of my burrito was without effort and utilitarian but I was ready to let that slide for the time being. I was more intrested in letting the waitress know there was meat in my burrito. (not even mentioning the other mistakes)
After telling her what happened she confidently said there is not meat in my burrito. I held up a little piece of pork I had speared with my fork and she the tried to tell me that it was not meat, it was chorizo and that it came in a tube that was...and this is an exact quote...shaped like a weenie. after a time of trying to explain away the chorizo she reluctantly agreed that chorizo is in fact meat. After that awkward and unusual exchange she said that if I wanted they would make me another burrito, but only charge me for one. What a concept, offering to only charge me for what I actually ordered. There was no way I was going to eat one thing out of that kitchen so I generously handed the girl the amount of cash for the order that never arrived at my table and she took the money without hesitation. I could have easily not paid, but I was curious weather she would actually take the money, plus I didn't have a translator handy and I wanted out of there post-haste.
Obvoiusly I would not recommend Comino Real de Colima to anyone. We can all do are part by not patronizing places like this and sending a message to them that this kind of lackidaisical disregard for quality and sevice just isn't going to cut it.
Yakima can can raise the bar, but only if we are willing to finally stop settling for medeocrity.
Comino Real de Colima
Glenwood Square
5110 Tieton Dr.
Yakima, WA 98908
(509)965-1481
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment